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Inside Sales & Marketing Manager Merrillville

Inside Sales & Marketing Manager

Part Time • Merrillville
Responsive recruiter
Benefits:
  • Bonus based on performance
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

The Inside Sales & Marketing Manager is responsible for managing and converting inbound inquiries, nurturing prospective clients, and supporting local marketing efforts to drive business growth. This role focuses on building relationships with potential clients, referral sources, and community partners through effective follow-up, lead management, CRM utilization, and campaign coordination.
 
 The ideal candidate is results-driven, people-focused, and highly organized — with experience in senior care, healthcare, or service-based sales environments.

Key Responsibilities


Inside Sales & Lead Management
·       Respond promptly and professionally to new inquiries by phone, email, and web.
·       Conduct discovery calls to understand care needs and educate prospects on services.
·       Maintain a consistent lead nurturing schedule (calls, emails, texts) over 18+ months.
·       Track and manage leads using CRM systems; update activity logs and conversion status.
·       Collaborate with scheduling and care coordination teams to ensure seamless handoffs.


Marketing Coordination & Outreach
·       Support development and execution of marketing plans and local campaigns.
·       Create and manage email campaigns (e.g., Mailchimp) to engage prospects and referral sources.
·       Assist in creating flyers, newsletters, leave-behinds, and branded promotional materials.
·       Coordinate social media content and manage online presence in collaboration with leadership.
·       Represent the agency at community events, health fairs, and networking functions.


Reporting & Optimization
·       Monitor and report on lead sources, inquiry-to-intake conversion rates, and campaign ROI.
·       Recommend and implement process improvements to enhance marketing and sales effectiveness.
·       Maintain brand consistency across all communications and materials.

Required Qualifications

·       2+ years of experience in inside sales, marketing, or customer engagement roles
·       Strong written and verbal communication skills
·       High degree of professionalism, empathy, and ability to handle sensitive conversations
·       Experience with CRM systems, email marketing platforms (e.g., Mailchimp, Zoho, etc.), and social media platforms
·       Strong organizational and time management skills

Preferred Qualifications

·       Experience in home care, senior care, healthcare, or service-based industries
·       Knowledge of HIPAA regulations and caregiving industry best practices
·       Graphic design or content creation tools experience (e.g., Canva)

Work Environment & Benefits

·       Office-based with flexible work-from-home potential
·       Occasional travel to referral partner sites or community events
·       Competitive salary and performance-based bonuses
·       Health and wellness benefits, PTO, and career development opportunities


 Join our team and help families find the compassionate, high-quality care they deserve. At Right at Home, we believe in improving the quality of life for those we serve — starting with you.

Compensation: $26.00 - $30.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.

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Our Promises to YOU!!!!

Flexibility - Let's start with what type of hours you want
We work to find the right opportunities that meet your desires and make it easy for you to pick up extra work when you want.
Help you become one of the best!
We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
Support from a team who cares
We promise to coach you to success. We’re always available to support you and offer you tips to be the best at delivering care to clients.
Open communication
We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
Celebrate your success!
We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay.